Delivery, Billing & Return Policy

Local Delivery

All local orders are hand delivered to your front door! We make three home deliveries a month. Our delivery dates are on Thursday or Friday from 8am until 6pm. If you are not home, you can leave a cooler outside and we will gladly put it away A $19.95 delivery fee will be placed on your order for orders under $175. We offer home delivery in the following cities listed below. Order the best steaks online. 

Shipping

Starting in the fall/winter of 2026, we will begin to ship orders all across Illinois, Indiana and Wisconsin. Shipping will be an option for those who are not located in our local delivery areas listed below.

Delivery Areas:

Cook County:  Glencoe, Skokie, Wilmette, Winnetka, Buffalo Grove, Mount Prospect, Glenview, Northbrook, Palatine, Arlington Heights, Kenilworth, Schaumburg, Barrington, North Barrington, Barrington Hills, Hoffman Estates, Bloomingdale, Hinsdale, Orland Park, Western Springs and Elgin.

DuPage County: Wheaton, Elmhurst, Lombard, Downers Grove, Carol Steam, Lisle, Oak Brook, Hinsdale, Burr Ridge, Aurora, Darien, Bartlett, Lemont, St. Charles, Naperville, Woodridge, Westmont and Wayne.

Kane County: Batavia, Geneva, Elburn, Sugar Grove, South Elgin, Hampshire, Gilberts, Pingree Grove and North Aurora.

Kendall County: Oswego, Montgomery, Plano and Yorkville.

McHenry County: Algonquin and Lake in the Hills.

Lake County: Lake Forest, Lake Zurich, Highland Park, Vernon Hills, Wauconda, Hawthorn Woods, North Chicago, Long Grove, Gurnee.

Will County: New Lenox, Lockport, Romeoville, Crest Hill., Plainfield, Lemont, Joliet, Homer Glen, Shorewood and Frankfort.

Billing

We accept credit cards and debits cards when you check out on our website. You can also choose the option below credit card when checking out and pay on the day of delivery via cash, check or Zelle.

Returns

Claims for discrepancy are not allowed unless made at the time of delivery.  All sales are final after products have been inspected. For customers that want their products shipping, we will ship products frozen in a insulated box with ice. Weather and delivery delays may thaw out products while in route. All products are shipping via UPS and you will receive a tracking number after your order is placed. Any product that arrives thawed, but still cold can be re-frozen and used withing 2-4 days. Please make sure you include a valid shipping address when checking out. We are not responsible if a incorrect address is entered.