Delivery, Billing & Returns

Delivery

All orders are hand delivered to your front door! We make two home deliveries a month. Our delivery dates are every other Thursday from 8am until 5pm. We never ship orders because bacteria can grow from sitting out in the sun. We also can deliver to your work if you are not home or you can leave a cooler outside and we can leave the order. A $14.95 delivery fee will be placed on your order for orders under $150. We deliver to Cook, Will and DuPage counties in the morning hours. We deliver to Kendall, Kane, Lake Holiday (Sandwich/Lake Holiday) and McHenry in the afternoon hours.

Billing

You will receive an estimated total once you checkout. A final bill will be given to you the day before delivery (via text or email). Your estimated total will very close to your final total. The reason it is an estimated total is because for certain items (Pork Butts, Briskets, Beef Tenderloins) we do not know the weight of the item until the butchers weigh it the day before delivery. Unlike other websites, we don't take payment until the day of delivery. We accept Cash, Checks (Payable to Martinelli Meats LLC) or Zelle by Chase. A printed invoice will be given to you on the day of delivery.

Returns

Claims for discrepancy are not allowed unless made at the time of delivery.  All sales are final after products have been inspected.