Delivery, Billing & Returns

Delivery

All orders are hand delivered to your front door! We make two home deliveries a month. Our delivery dates are every other Thursday from 8am until 5pm. If you are not home, you can leave a cooler outside and we can leave the order inside of it. A $14.95 delivery fee will be placed on your order for orders under $150. We deliver to Cook, Will and DuPage counties in the morning hours. We deliver to Kendall, Kane, Lake Holiday (Sandwich/Lake Holiday) and McHenry in the afternoon hours.

Shipping

Besides our standard local home delivery, we now can ship to anywhere in Illinois, Indiana, Michigan, and Wisconsin.

Our Beef, Poultry and Pork is cut fresh and flash frozen to lock in flavor. All products are vacuum sealed.

How will the box arrive?

Your products will arrive chilled. All boxes have insulated box liners and ship with Nordic Ice-Cold Packs. We recommend putting it directly in the refrigerator or freezer when you receive it.

Who do we ship with?

All products are shipped via UPS.

When do we ship orders?

All orders are shipped Monday morning. You will receive your order by end of the day on Tuesday via UPS.

How much will shipping be?

All orders are shipped in a 14x21x14 box. All orders must be 20 pounds of meat. You can mix and match products. Shipping will depend on distance.

-Illinois-Approximately $25 to ship anywhere in the state.

-Michigan, Indiana & Wisconsin- Approximately $35-45 to ship anywhere in the state.

How is payment taken?

Payment is taken prior to shipping via Zelle or Venmo only. We do not accept credit cards.

Billing

You will receive an estimated total once you checkout. A final bill will be given to you the day before delivery (via text or email). Your estimated total will very close to your final total. The reason it is an estimated total is because for certain items (Pork Butts, Briskets, Beef Tenderloins) we do not know the weight of the item until the butchers weigh it the day before delivery. Unlike other websites, we don't take payment until the day of delivery. We accept Cash, Checks (Payable to Martinelli Meats LLC) or Zelle by Chase. A printed invoice will be given to you on the day of delivery.

Returns

Claims for discrepancy are not allowed unless made at the time of delivery.  All sales are final after products have been inspected.